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Problems / Dealer Service Having a problem with your vehicle? Were you treated fairly or poorly at a dealer? Warranty issues? Let us know.

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post #1 of 1 (permalink) Old 01-23-2013, 01:50 PM Thread Starter
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Great Customer Service

Hello Gentlemen,

I know I don't post on here often, but I do follow along on the site.

I have a 2006 Jeep Commander Limited, with the Hemi.

I have 84,000 miles on it. The warranty is way over.

The motor blew last week. I have followed, and done every service the manufacturer recommended, and at their intervals. I also changed the oil one thousand miles early, at almost every oil change.

Long story short, the timing chain "jumped" and caused a great deal of internal damage. I'm not a mechanic, but the dealer said it damaged valves, pistons, push rods, springs, and a few other things.

I was shocked that on such a well-maintained vehicle, the engine would basically destroy itself.

The good news, apart from the $600.00 I was charged, Jeep picked up the tab.
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