NavTech Navigation DVD / Updates & Discussion

My Commander was built in the August timeframe and purchased in February. I noticed that the NAV system didn't quite understand some areas of newer development (well, not that new).

When I had it in for service, they said that new DVDs come out annually, in January and they are on back order. My DVD is from January 2005. They ordered a new one (and it is back ordered).

You would think, that Jeep would make sure that any Jeep bought after the next DVD became available, they would upgrade them to current maps. Sure, they are going to send me the DVD when they come in, "after I complained". I would have expected, current Nav DVD on any new car bought.

Anyway, anyone that has the Nav system and bought their Jeep this year, might want to check it out. At least be on the current DVD before you have to pay over $200 each in the following years.

Tom

I forgot about this section :rolleyes: , so here's a repost. Our cd player started to do a continuous cd swich, constantly switching between cd's. Couldn't get the cd's out. Took it in, they had to replace the unit, and send the old one off to get the cd's out. Here's the update.


I finally got a call from the dealer to let us know our 4 cd's where here. It's been 2 months. We had 4 cd's in when the player screwed up. Got them back from a radio shop that I guess subs out for DC to get the cd's out of the units. They came back in good shape, no scratch's. The wife had just bought Rob Thomas's new cd. This cd in particular had a paper folded around it which said "Do not use this cd in the unit, it is too thick" It said something real close to that, I left the paperwork in the XK- too lazy to go get it right now . Then talking to my Jeep sales dude, He said a lot of the newer cd player are not playing the thicker cd's, and that they get jammed. I asked him if that was what caused my unit to screw up. He didn't really answer my question but he wasn't involved with the repair. He also said that some of the new units wont play cd's people burn on their PC. I'm going to research who makes the Nav/cd player in my XK and shoot they an email. Anyone else had problems, yet?

I believe Alpine still makes the head units for DCX.

Alpine supposedly makes all of the DC head units - they absolutely do make the NAV head unit - their customer service number is listed in the Navigation manual.

One workaround for that CD - dupe it on to a CD-R.

I'm playing a home-burned mp3 CD in mine without any problems.

That's good to hear. My wife said she thought she saw in the owners manual that you can play burnt cd's, i hope so.

Alpine supposedly makes all of the DC head units - they absolutely do make the NAV head unit - their customer service number is listed in the Navigation manual.

One workaround for that CD - dupe it on to a CD-R.

Some are Alpine, and some are Siemens.

I've got 4 burned MP3 CDs in mine - no problem.

Anyone else gone on the NavTech website to check on an update for the Commander nav system? They don't list the Jeep as being one of their products. However, they do say if you don't see your make/model listed to call your dealer. I haven't called the dealer to see if there is an update for 2006 or if the disk we have is the most current. :o

Other than your dealer, check with Alpine---they are the OEM source.

An update to my previous post. I contacted NavTech about an update and the possibility of inputing GPS coordinates. The NavTech response is as follows:

"While Jeep uses our map data on their navigation systems, we neither produce nor distribute the disks and thus have no details on the technical capabilities of the system. If you have a question that cannot be answered through the manual then we would suggest contacting Jeep directly. Their number is 1-800-992-1997 and they are open M-F 8:00AM-5:00PM."
I be calling Jeep to ask a few questions and will post the answers as I get them.

Anyone else gone on the NavTech website to check on an update for the Commander nav system? They don't list the Jeep as being one of their products. However, they do say if you don't see your make/model listed to call your dealer. I haven't called the dealer to see if there is an update for 2006 or if the disk we have is the most current. :o

Here is the latest that I could find:

Database version #3:


February 15, 2006:
P/N 05064033AD
Database 05.0404.00.200521.0005
Software 02.30.00

http://www.wjjeeps.com/nav.htm

(scroll way down)

Even though the website is for the WJ it is the same DVD the XK system uses. It looks like a complete new database version (Version #3).

As is says on the website...Once you put a later version in the Nav radio...the firmware is automatically updated, and the older DVD disk will no longer work...


I checked with the local Jeep dealer...$300.00...I will wait awhile...

My Jeep (delivered March 1) has that p/n DVD.

Do you know what version you have so I can confirm with mine? Just got mine in March.

AD is the latest version, take the disc out and look at the part number on the label. The last two digits are AA, AB, AC or AD. Could be worse, I looked at some of the GM discs and they wanted $450 for an updated disc!

I took delivery on March 1 (factory ordered JC) and got the AD version.

Has anyone opened up the dash to access the radio.? I am thinking of putting in the nav. unit in place of regular cd. I have seen them on ebay alot less then the dealer. I know I would need additional bezel, but was wondering what else I would be getting into. Any help would be appreciated

Ok folks, let's heard it. What version of Nav DVD do you have for your Jeep commander. "AC" here.

Trying to find out what version is the latest as well. I think I have heard as far as AE. But definately AD.

Bought mine in Feb and it has the AC.

March and AD.

March and AD.

i'm going to have to check mine...i think it was sitting on the lot for a while, so i'm guessing it's the older version even though i just bought the monster last week. it's funny, i live in an "up-and-coming" suburb of DC and a ton of roads have been relocated or moved a little to the left or right to make room for off ramps or housing....the NAV is constantly recalculating my route because i'm off in some "unchartered" land for a few seconds.

does jeep send updates for free? or is that wishful thinking?

I've got the Garmin Nuvi version. Works great and cost $650. Also works in my other wheels. Ha, Ha.

I bought my Commander in November of last year, and it came with AC. I just purchased the upgrade from the Alpine hotline last week , and it is an AD. The upgrade DVD cost $150.

I spoke to Jeep and then they pointed me to Alpine which then Alpine confirmed the latest DVD which is "AD" about 3 months or was it 3 weeks old. Regardless, Alpine pointed back to my dealership and I spoke to their parts department regarding my recently purchased Jeep commander and inquired about the new DVD.

I basically told them how come they are giving me a year old (AC version) DVD (according to alpine). They then did a bit of research and finally called me back and ordered the latest version for me. According to them, it is under "warranty". I just have to wait to pick it up now when it arrives at the dealership.

FOR ALL YOU JEEP COMMANDER OWNERS: Check your warranty. You may be entitled for a FREE upgrade!

Had to go by the dealer today to get the oil cap they ordered last week. Might want to check your "o" ring around the oil cap. Mine looked like someone chewed it up. They had to order the whole cap and "o" ring. While there, I asked about the updated version of the nav dvd. They're going to check into it. Maybe I'll get a free update too.

i'm going to have to check mine...i think it was sitting on the lot for a while, so i'm guessing it's the older version even though i just bought the monster last week. it's funny, i live in an "up-and-coming" suburb of DC and a ton of roads have been relocated or moved a little to the left or right to make room for off ramps or housing....the NAV is constantly recalculating my route because i'm off in some "unchartered" land for a few seconds.

does jeep send updates for free? or is that wishful thinking?

Check your route options. It sounds like you have it set on shortest route. Try using the quickest route. I had the same situation when I first loaded the DVD.

Just heard back from the Service Dept. regarding replacing the nav disk under warranty, since mine is the old AC disk. The response from the Warranty representative, according to the Service Representative, was no f**king way! Guess I need Lazarus Longshot to post the web site/link for the Alpine update he purchased. I went online to Alpine and the Nav update is $300 rather than the $150 reported by Lazarus. Dealer did say they could order an updated disk for $200.

How long ago did you get your jeep? My wife just told me that they had to sweet talk the warranty rep to include it. So we'll see.

Bought in December. AC disk

Bought in December. Came with the AC disk.

Bought the Jeep 2 weeks ago and had the GPS factory installed this week. They had to order the GPS from the factory and I just checked it is version AD. It is still missing info in my area which is a recently built community, but it does have a lot of stuff on it. The Navigation is awesome... now all I need is a bluetooth phone so I can use the UConnect.

reedjohnson
If you don't mind me asking what did that run you

Bought the Jeep 2 weeks ago and had the GPS factory installed this week. They had to order the GPS from the factory and I just checked it is version AD. It is still missing info in my area which is a recently built community, but it does have a lot of stuff on it. The Navigation is awesome... now all I need is a bluetooth phone so I can use the UConnect.

"lot of stuff on it" such as? It should obviously have updated information but what additional stuff?

nutsnbolts - Sorry for the confusion.... when I said it has lots of stuff on it I meant that most of the POI information is correct. I didn't mean that it had any different features than other versions. Some things like the Fry's Electronics near my house is not on there and same with a new Home Depot. If I put in their specific address I am sure that I could get most anywhere.

jrdale8 - I assume that you are wondering how much the navigation system costs. I bought the car from the dealer with the GPS included in the price. They tried to tell me that it would cost them $2,250 to get one from Mopar. I knew that was MSRP and they were trying to pull one over on me. By the end of our transaction they threw in the GPS for free and knocked a lot off the sticker price on the car. I think the navigation is about $1,200 as an option on a new vehicle.

I asked to keep the old radio and trim plate. When I got in my car after they installed it I saw a huge box in the back. It turns out that the trim plate is practically the whole front of the dashboard. I thought it would just be the trim around the radio. Anyway the navigation system is awesome, I hope you can find a good deal on one!

First, get your "AD" upgrade DVD on Ebay. You can get it for about $100.

Second, I did not find many improvements over the "AC" version so far.

Go to Ebay for the upgrade "AD" DVD. It only costs about $100.

jessecad, the WK uses the same nav system as the XK. The WJ used a different system.

I just purchased the updated DVD (AD). It was released last month. The charge was $150 plus shipping.

Has anyone opened up the dash to access the radio.? I am thinking of putting in the nav. unit in place of regular cd. I have seen them on ebay alot less then the dealer. I know I would need additional bezel, but was wondering what else I would be getting into. Any help would be appreciated

I would think LONG and HARD about it before screwing with the dash to install an aftermarket GPS. Several years ago I did something like that to put in an 8-track player. I ended up with a slocky looking setup which decreased the value of the car when I traded it in. In my view, you would be better served if you could install the unit that Jeep offers as optional equipment. If that option is priced too high, you can always go the portable route.

The biggest advantage in a portable is that most of them let you operate in the so-call NON-SAFE mode. My Garmin Nuvi is VERY easy to use and personally, I wouldn't exchange it for a Jeep factory NAV unit.

March factory installation and I got AD. This navigation unit is great, much better than others I have used.

I bought my Commanfer beginning of March.
I went to the dealer today to see about getting the nav DVD replaced (AC version). After much discussion the sales dept agreed to replace it and we went to the parts dept.
Parts looked it up and clamed the only version available is the AC version. He produced a wrapped DVD with a blue dot on it that he said means that it is the lasted version but the part number on the disk package said AC. We did not unwrap the DVD to see what was printed on the disk its self.
Does any body know how I can 'prove' that an AD version exists?

Regards

If they look it up by your VIN number it will only show the AC version as the replacement for your vehicle. They can find the AD version, it was not in the parts sytem for a while, but now it is, just had one ordered for a customer the other day, part#05064033AD

I bought my Commanfer beginning of March.
I went to the dealer today to see about getting the nav DVD replaced (AC version). After much discussion the sales dept agreed to replace it and we went to the parts dept.
Parts looked it up and clamed the only version available is the AC version. He produced a wrapped DVD with a blue dot on it that he said means that it is the lasted version but the part number on the disk package said AC. We did not unwrap the DVD to see what was printed on the disk its self.
Does any body know how I can 'prove' that an AD version exists?

I just ordered the AD version yesterday from the Jeep dealer in Norman, OK, it will be in this morning...($199.00). In the north end of OKC they wanted $299.00...

"AD" version of the DVD are available on Ebay for about $100.

jessecad, the WK uses the same nav system as the XK. The WJ used a different system.

If you have the RB1 navigation system or the REC navigation system, the DVD disk is the same.

"AD" version of the DVD are available on Ebay for about $100.

I had looked on ebay before ordering the AD version from the factory. My concerns with ebay is whether or not it is an original or a copy. I feel good about getting it from the factory even tho I may have paid more than getting one from ebay. I put the old version (AC)in my wife's WJ, they both work just fine.

I wonder how complete the AD version is?? What are database improvements over AC??

An AD version definately exist. A simple call to Jeep and they will point you to a number to Alpine which they will confirm it was released this January 2006. I think January but anyhow, yes this year. They even will give you the number.

I did speak to our dealer's parts department and they didn't know it as well but a simple check in their parts system and it showed up that an AD version was available.

Considering that I did buy the Jeep in March, they were able to work something out to getting the AD disk for free in return of my AC disk. I think it is something that is not standard practice but after making a bit of commotion, they did it for me. I know people who bought their jeep before December of 2005, the dealers rejected them.

Otherwise, I think if you go in there stating you bought your jeep in 2006 with Jeep itself, not the dealer, and make a lot of noise, they will twist some arm somewhere to get for you. Otherwise, if you don't want the hassle, you can get it on Ebay for relatively cheap. $100 or less.

My concerns with ebay is whether or not it is an original or a copy.

I have purchased 3 Navigation versions from Ebay since 2003. Each disk came in a sealed package and worked perfectly.

Of course, it is always buyer beware, but my experiences have been good...for what it's worth.

I have talked to two Jeep dealers in this area and they both claim that there is no AD version available.
I sent a message to Jeep Customer Assistance (from the Jeep web site) and all they could tellme was to go to my Jeep dealer. Not much help, are they? I will send an email request to the parts dept - maybe I will get a better response

Got my Commander in March of 2006. I was disappointed to find some freeways missing from my navigation system (they don't build those overnight around here - Dallas). I also noticed a bug where the turn indicator pops up over the moving map but sometimes the moving map doesn't resize to the left half. This leaves me (icon wise) driving underneath the turn indicator....

I tried to get the dealer to spring for the recent update (released around March, I was told - two weeks before we bought) but failed. So, I bought the new version from Alpine. It had the same bug and the same old data (a look from a computer showed the data as "4Q2004"). I returned the disk to Alpine...

One thing I did like about the "newer" version, they seemed to have removed the nuisance extra turns on a route when freeways merge, etc. This wasn't enough to convince me it was worth the $150 Alpine charges (plus shipping), but I'm glad to see the next version will have this fix.

4th Quarter 2004??? Goodness, that means half the streets in any major surburban area are going to be missing.

Alpine (or NavTeq or whomever produces Alpine's data) needs to get on the ball and produce more current data.

Can anyone help me with getting the face plate off the cd unit so that I can install my new harmon kardon drive and play? i think it pops off, but it seems like something is holding it on. I have the RAQ head unit. Thanks

The bezel on the Commander is the entire top front of the dash, all of those little hex screws have to be removed and then it is just 4 srews that hold the radio in. The Nav radios are made by Alpine and the rest are Siemens.

thanks a ton, got the dash off. Here's a brain buster for you...

On the back of the CD unit, (i have the 6 disc changer), there is a 10 pin input, or i suppose it is an input for satellite maybe? Anyways, does anyone know the pin assignments for that? I would like to wire my Ipod to that if possible. thanks in advance.

I have a friend who purchased one of those Lexus SUV's with a GPS unit and DVD unit in the back, much like the Infotainment System in my Commander. But before they left the dealership they had a friend that works there hook it up so that the DVD system plays the video on the front GPS unit when it's selected on the main system. Apparently the wiring is all there to do so, obviously, since when you select the VED option on the main unit you can hear the DVD playing throughout the entire speaker system. To my knowledge everything is there to do it, however traffic laws don't allow them to be installed in a manner from the factory, I think the reasoning is so that the driver won't get distracted. Has anyone out there heard of such a thing, or even better yet tried this themselves?

dubcey, this link should have the info you need: http://www.wkjeeps.com/wk_nav.htm

drop_d, yes I have seen modifications done to Acuras and Infinitis that allow the DVD to be played on the navigation screen while the car is in motion. I am sure there are differences between each different navigation system though, so I am not 100% sure if such a modification has ever successfully been made to the Commander navigation system.

Let's hope they come soon rubicon! ;)

Hey mine is going in for the Rear view system I do not want it if it is just an add-on I want it to go through my Nav screen. I told them if it is the old system to forget installing it. I would work out something.
anyone have any idea as to when they change to the new radios I know they did but as to when. the build date for mine in May 06.
I should be OK I think
Alex

Not sure of the exact date but I believe it was in May.

On mine I've burnt several disks (after having another car broken into to nick my CD collection I only ever have duplicates in the car) and they work fine.

I suspect that the thickness problem may be related to either the sticky labels you can get from Avery etc. and also some of the ink-jet printable ones that are maybe 0.5mm to 1mm thicker. Also with the heat it is quite possible that they sticky label may peel off inside the workings.

On a different tack has anyone experienced whether on the SatNav / CD unit there is a behind the scenes auxiliary connection for iPOD etc. - seems odd that most other DC vehicles have it and this doesn't seem to be even an option.

Thanks in advance for anyones feedback

Good Morning, Good Afternoon, Good Evening...

I just completed a factory radio/head-unit swap and found that removing the front panel of the dash is extremely easy in the Commander. Just remove the 16 hex head screws that face the driver/passenger. Then, starting from one corner (with the door open) just gently pull/pry the fascia away from the rest of the dash and each of the little tabs just pop out of their seats. I started from the passenger side as I found it a little easier to finish at the instrument cluster by tilting it from the top toward the steering wheel and then lifting the whole fascia out of the way.

Then, as mentioned by a previous poster, just remove the four phillips head screws from around the radio and pull it out. Squeeze the top clip to remove the larger rectangular connector and simply pull out the round black antenna - easy! Reassembly is just the reverse of the disassembly (as they say <grin>)

In our case, we removed a 6-disk RAQ unit and installed a single disk REF unit as we wanted an easy way to plug in our iPod (the newer REF units have an auxiliary input right in the front next to the number 1 memory button).

Not sure how difficult it would be to install an after-market head unit or CD/Nav unit, but if it's a factory replacement it's a piece of cake.

Good luck!

Brandon

Hey guys, for two days now I keep getting this chime and the radio says NAV MESSAGE. When I go to Navi it says that there is a problem reading the DVD so I have removed the DVD a couple times and dusted it off and looked for scratches. I dont see any scratches but it continues. Has anyone else had this problem? I hope its just the DVD and I hope that its covered by the warranty.

Ok so I guess this isnt a common problem. I went to the dealer yesterday and they took the disc out and looked for scratches but there were none. So they are ordering a new head unit and it should be here in a couple of days. I asked the guy are you sure you dont want to try another disc? He tells me the disc is $150.00 and that my disc looks perfectly fine. So I will wait for the call and then take it in to swap out the unit.

My just started doing this today, called service advisor he told me $200.00 for cd. Is it me or does that sound alittle accesive? Not to mention we hardly use the nav system and for the disk to wear out is odd.

had this happen the other day, 3600 miles and Nav message, error reading Nav disk. Took it to the dealer, and the replaced the disk free of charge! Should be under warranty as far as I am concerned. Said it was a faulty disk, must be a programming issue on the disks!

They did not warranty mine, you only have 3,600 miles on your commander?

Mine is giving me the error intermitently, mostly when I need it. lol How do you remove the disk? 37K on an 06

Mine is giving me the error intermitently, mostly when I need it. lol How do you remove the disk? 37K on an 06

The instructions are in the navigation manual... but in short, use something like a toothpick or jewelers screwdriver and slide it into the small opening on the side of the DVD slot. Press briefly and then pull outwards... the cover will come out and you can pull out the disc then.

See the navigation manual for exact details.

Thanks Rubi, I have it out and it looks as if something is on it. What do you clean the disk with? Will alcohol hurt it?

Thanks Rubi, I have it out and it looks as if something is on it. What do you clean the disk with? Will alcohol hurt it?

Try just a very soft cloth first. I don't think alcohol (the non-drinking kind) will hurt it though.

New radio on order, new disk did not fix it. Should be fixed next week.

New radio installed yesterday, Nav system still does not read the disk, they ordered a new disk when they ordered the radio, it has not arrived. We shall see what happens next week when it does. More to come.

New disk installed in new radio, looks as it is fixed. All covered under warranty.

Fantastic! Glad it worked out.

I bought the Rec Nav sys through ebay - the disk is clearly a copy. Is it possible that the copy does work as well as an original? Has anybody corrected this issue by buying a new nav disk?

the copy does not work I tried it you are going to have to get original

How/where can I get an updated disc. I've been to the "Navteq" site and the only year they show for the commander is 2006. There has GOT to be one more recent than that.


Thanks guys...

Currently, the latest version is 05064033AE released on September 15, 2006. :-( This is not NavTeq's issue... it is Chrysler's. :-( And customer service won't give me an update of when the next version will be released!

Do they send the updated disk automatically or do you have to request it and pay for it?

You have to pay for it and it is over $100.00

They're in no hurry to get the disk out now that the majority of the vehicles use MyGig.

MyGig? Is that a new format or company or something.


man...what a pisser, but so far, I haven't been on a road that didn't exist yet

MyGig? Is that a new format or company or something.


man...what a pisser, but so far, I haven't been on a road that didn't exist yet

MyGig is the new navigation system (model number RER) available in 2008 Wranglers, Commanders, Grand Cherokees, Libertys, etc. It won't work in 2006 or 2007 XKs (at least not without some work) due to a different BUS.

I recently received a mail offer from NAVTEQ offering two for the price of one and stating the new free version would ship in about 12 weeks. So I assume a new version is coming out around March or April. I think the price was $199. I tossed the offer.

I recently received a mail offer from NAVTEQ offering two for the price of one and stating the new free version would ship in about 12 weeks. So I assume a new version is coming out around March or April. I think the price was $199. I tossed the offer.

Hmmm... wonder why you got an offer. I didn't get one... :-(

Neither did I. Did you sign up for notices on the Navteq or Jeep site?

MyGig is the new navigation system (model number RER) available in 2008 Wranglers, Commanders, Grand Cherokees, Libertys, etc. It won't work in 2006 or 2007 XKs (at least not without some work) due to a different BUS.


Ruby,

How much work would you say is involved in this? I have been holding off on upgrading to a nav unit and I would luv to go with the Mygig unit if they come out with some work arounds.

I found a 300c forum that looks like they were able to put the mygig in some 2006 300s.

http://www.300cforums.com/forums/car-audio-alarms-navigation/38673-mygig-myrig-2006-jeep-srt8-installation-update-photo.html


I also found a site the looks like they do something similiar.

http://www.tvandnav2go.com/

I am just not familiar with how this works or if I am completing misunderstanding what they are saying:o


Maybe I should start a different thread.

Ruby,

How much work would you say is involved in this? I have been holding off on upgrading to a nav unit and I would luv to go with the Mygig unit if they come out with some work arounds.

I found a 300c forum that looks like they were able to put the mygig in some 2006 300s.

http://www.300cforums.com/forums/car-audio-alarms-navigation/38673-mygig-myrig-2006-jeep-srt8-installation-update-photo.html


I also found a site the looks like they do something similiar.

http://www.tvandnav2go.com/

I am just not familiar with how this works or if I am completing misunderstanding what they are saying:o


Maybe I should start a different thread.

Actually that top link goes to the 300 forums but they are talking about the install in an WK SRT-8.

I don't know the details of the coversion. My XK is going to remain pretty much as it is (comfortable with the way the REC system works) so I haven't looked into it. My XJ is the guinea pig vehicle... lol. I don't think I would ever put my XK through what I put my XJ through.

I don't know why I received the offer. I tried to talk to them about the offer but every time I called I was on hold for too long so I just threw away the card. I saw no reason to get a new disc for a few months and then the new one. I'll just decide if I want the new one in a few months.

I just registered at the Navteq site for update emails. Hopefully I'll get a notice when the new maps are out too.

Hmmm... wonder why you got an offer. I didn't get one... :-(


I got one also.

I haven't gotten anything yet...but haven't been home in 5 days...on a trip. Will be home tomorrow evening.

I got one also.

When did you get this?

I have not seen anything either!

I haven't gotten anything.

I think it has been a month. Pitched it since the dealer just put in new radio and an updated disc.

I had an error with my Nav...I went to Chicago for New Year's and once I got on the road (75N) it kept saying that there was an error and it couldn't read the DVD-Rom...I looked through the manual and it said that the software should be updated once a year. I thought that was a clever trick by chrysler to set it up so you have to purchase the software every year, but on my way home yesterday it started working again. Has this happened to anyone else?

It snowed pretty heavy New Years eve, was the antenna covered with snow?

I had an error with my Nav...I went to Chicago for New Year's and once I got on the road (75N) it kept saying that there was an error and it couldn't read the DVD-Rom...I looked through the manual and it said that the software should be updated once a year. I thought that was a clever trick by chrysler to set it up so you have to purchase the software every year, but on my way home yesterday it started working again. Has this happened to anyone else?

Possibly a small speck of dirt or scratch on the DVD ROM in the portion that contained the maps for where you were traveling. You can only update the software when Chrysler gets off their butts and releases an update... which is typically not every 12 months. :(

Yes it has happened to me, but didn't last long. The dealer replaced the disc, that didn't work, then they replaced the radio and that didn't work and then they put in anothe new disk into new radio. Problem solved. Right at 36K.

I have a 2006 Commander with the navi, I absolutley love it, but I am having a major issue with my navigation system....here is the deal..

about 1 month ago, I turned my commander on and I saw on the display

"Error reading DVD"

so I figured maybe I could just take out the DVD and put it back in and it would work...it didn't

I get the error message everytime... and if I don't take the DVD out, I constantly hear a "bong" and it tells me to check the DVD...

I called the dealership where I bought the commander and they told me that my DVD was "out-dated" and I need to buy an new DVD at around $250

Has anyone else had this issue? Does this sound right? Any help would be great!

I called the dealership where I bought the commander and they told me that my DVD was "out-dated" and I need to buy an new DVD at around $250

That's [removed]. Mine is the same as yours and it still works. There is either something wrong with the DVD or the unit.

Any suggestionos on what I should do? When I talked to the dealership I asked to talk to the manager, he said he was the manager

do you think a different dealership will help me? Or will they just be looking for money too?

yes, I would try another dealer.

Will this be under warranty? I got the car in Oct 06

I will try another dealer now..

The warranty is 3 years or 36,000 miles.
Please go here and vote http://www.jeepjamboreeusa.com/ vote for November - Tom Trotter

I voted for you...now what??

Thanks, its not for me but for one of our members. Keep voting.

So I called another dealership...this guy said he doesn't know what I should do because if it is a disk problem, that is not under warranty...so, I am stuck because if I buy a new disk and it doesn't work, I would be screwed

Here's a link to another thread that talks about this. You can also ask the dealer to take a disk out of another commander to see if it's the disk. If it's not the disk, then they need to order a new head unit under warranty.

http://www.jeepcommander.com/forums/showthread.php?t=2859&highlight=navigation+disk

thanks

good idea...I just feel like those guys are such [removed], they never want to help....do you think I should just drive by and ask them to try a disk?

ok..it gets worse..

I just called the dealership back from where I purchased the commander...

he said that if he was to put a new disk in to see if the original disk is causing the error, all new software will start to download and I would be forced to buy the new disk, because my original would not work with new downloaded software..

but if i continue to get an error with the new disk it would then be a unit problem and would have to be replaced....

so now what do I do?? do I take the risk?

This is crazy!!

See this thread: http://www.jeepcommander.com/forums/showthread.php?t=2859&page=2&highlight=navigation+disk+error

Found this for you:


01-02-2008, 02:20 PM
AlphaSig293 (http://www.jeepcommander.com/forums/member.php?u=5366)
Junior Member
Join Date: Aug 2007
Location: Findlay OH
Posts: 24
http://www.jeepcommander.com/forums/images/misc/im_aim.gif (http://www.jeepcommander.com/forums/showthread.php?t=3509&highlight=error#)

I had an error with my Nav...I went to Chicago for New Year's and once I got on the road (75N) it kept saying that there was an error and it couldn't read the DVD-Rom...I looked through the manual and it said that the software should be updated once a year. I thought that was a clever trick by chrysler to set it up so you have to purchase the software every year, but on my way home yesterday it started working again. Has this happened to anyone else?

Does anyone have the latest DVD code number? Thanks :)

Does anyone have the latest DVD code number? Thanks :)

Last two digits are AE. However, I expect a new version is about to be released. Several members received cards indicating that a new version would be coming this Spring. The AE version is no longer available for sale on the NavTeq site -- signs that possibly the new release is coming very soon.

Well, the issue has been resolved....for now

So after all of my frustrating calls to dealerships and hearing their bulls**t, I had to but the disk in again and give it one more try...of course, I immeadiatley get the error "can't read disk"...so I decided I wanted to leave the disk in and drive to a dealership so they can see it, but if you don't take the disk out, the system "bongs" every 15 secs or so...so to get the bonging to stop I tried holding down different buttons...After holding down the "cancel" button for about 5 seconds, the system read the disk and it gave me the option to hit enter, and the nav screen popped up..

so, it still works after 2 days..I haven't gotten the error again...

I hope that was the fix...I imagine system got "stuck" trying to read the disk, and the answer is to cancel out

I hope this helps other people who have this issue

I'm a newbie to this board so please forgive me if you guys have already beat this issue up... Here's a thumbnail of my problem

I've a 2006 Commander that I love. Basically got it to tow the boat, but during the cold months my son and I off road to a shooting range. The bread crumb trail is wonderful, or I should say was. Around November I started getting DVD Error, check disk more and more. Now I don't get out of my driveway without this error.

I asked the Dealer if he could check it out, but he advised I would need to purchase a new DVD. I'm willing to do this, but would sure like to know that the problem is not the Reader itself before I go investing 200 bucks for a new DVD. The disk doesn't look bad, but I don't know what you would see that would cause the error. I have the AC version and I understand that there have been several updates... AD, AE, AF, don't know what this year's release is...

Could a can of compress air like they use to clean out Computers be the answer?

I'm really bummed that I cannot make a copy of the DVD.. I'm purchasing software... right? Buy MS office and you can make as many copies as you like..

What is the consensus out in Jeep Commander Land... Anyone else with this problem or a potential solution?

KKKKFL

Current release is AE... unless you can get your hands on an AF disc (if so let us know!!!).

Tell them sure, you will buy the disc if you can test it first. You don't want to buy the disc if there is nothing wrong with it -- only to find out it is the unit. On here people have had this issue and have had mixed results with the cause. Some had damaged or dirty discs while others had a faulty unit.

Thanks for that speedy answer. I tried that approach with the dealer, but he would not open the package saying "You buy it you own it"... AND he only had an old AC version... needless to say, I wasn't real pleased.

I've thought of doing a test drive, popping out the disk and trying it but that seems a little un-ethical.

I'm really bummed that I cannot make a copy of the software... also wondering if the DVD's have some lifespan like a couple years before the rattling down the road degrades their performance and you need to replace.

Just how common is this with folks that have 2006 models.
KKKKFL

I've had lengthy conversations with TecReps at Alpine, and Navtronics and I will pass along the following. THEY KNOW... Basically, I was busting their chops over not being able to copy the DVD for a back up stating that I was purchasing Software. The fact that the storage medium is a plastic disk should not matter. Purchase MS office and they give you a mit full of disks, but at least you can make back ups. Anyway, I described the error and how ejecting the disk and feeling the heat come off it surprised me. One test I did was to hold the disk in the air as I drove to cool it down. Sure enough it would read for a short time. One of the tech's alluded to the heat problem and said once it warmed up I would see the error again.. Yep he was right. Now I have been waiting 2 months for the latest greatest release, but I am concerned that the heat and non-read condition may be in the pick-up and not the disk, but the dealer is no help in trouble shooting... he won't even open the shrinkwrap on a new disk and let me try it. I think what's needed here is a class action lawsuit naming the hardware (Alpine) and the Jeep Corporation, as this stuff ought to work for more than a couple years.

I did find it curious that they recommend purchase of a new DVD annually. Where did that come from?

KKKKFL

I had that problem right at 36K, my dealer got me a new disk, that didn't work so they ordered me a new unit. Still didn't work. Put in another new disk, problem solved, no charge. Try another dealer.

Makes you wonder why they don't use a solid state drive instead of DVD - easier to upgrade and less prone to damage just being used.

...
I've thought of doing a test drive, popping out the disk and trying it but that seems a little un-ethical.

...Just how common is this with folks that have 2006 models.
KKKKFL

Most dealerships do not install the nav DVD until the buyer takes delivery so your ethics get to stay in tact ;)

I have an 06 with Nav and have not had any issues with it. I have not yet ordred the update as I am waiting for the next release (which should be soon). The issue will either be a bad DVD or reader... the actual software update has nothing to do with the reading of the disc.

Have you tried contacting someone at NavTeq and explain your issue?

Good Luck.

PS: Here is the link to the NavTeq site for the XK unit DVD

http://www.navigation.com/is-bin/INTERSHOP.enfinity/WFS/Navteq-NavteqNorthAmerica-Site/en_US/-/USD/ViewProductDetail-Start;pgid=31dce3Wq3QdSR0MxOotKzICB000043c1s2Ua?Pr oductUUID=hbIKCggQ7pYAAAEOz6wZ6UKM&CatalogCategoryID=ZC8KCggQlcgAAAEOQhYZ6UI8&JumpTo=OfferList

The bread crumb trail is wonderful, or I should say was.
Do we have a breadcrumbs program on the 2006 REC NAV?

Do we have a breadcrumbs program on the 2006 REC NAV?

Yes, it let's you record your own trails. I did a test of it a while back and it worked.

I tried NavTeq and they were no help. I guess I am most hacked-off that the dealership is so worthless when it comes to simply providing a "Test" DVD. I'm also curious as to what can go south with the reader.. If this vehicle is "Trail Rated" you would think that the reader would be shock mounted such that one might have to replace the DVD but not the reader. From the looks of this thread, it seems that the whole shooting match is suspect more often than not. Don't the dealers track these kinds of things? Service updates?

KKKKFL

I did find it curious that they recommend purchase of a new DVD annually. Where did that come from?

The DVD's are supposed to be updated with new maps about every year.

My problems began when I started off-roading, and I'm not talking anything really tough, just gravel trails. I'm disgusted with the dealer's in-ability to tell me whether its the drive/reader or the DVD. His position is since I'm 3 versions behind (AC version and AD as well as AE have been released) I need to purchase the new DVD. This is B**** since the reader could still be the problem. I'm definitely outside the warrenty (over 36K) if it ever WAS under warrenty. As soon as the new releases are out I buy a new one, but I sure think this stinks.

KKKKFL

His position is since I'm 3 versions behind (AC version and AD as well as AE have been released) I need to purchase the new DVD.
I have the 2006 version and it still works. Does the dealer think the DVD has an expiration date ? That it knows when there is a new version so it stops working until you get the new one ?

My problems began when I started off-roading, and I'm not talking anything really tough, just gravel trails. I'm disgusted with the dealer's in-ability to tell me whether its the drive/reader or the DVD. His position is since I'm 3 versions behind (AC version and AD as well as AE have been released) I need to purchase the new DVD. This is B**** since the reader could still be the problem. I'm definitely outside the warrenty (over 36K) if it ever WAS under warrenty. As soon as the new releases are out I buy a new one, but I sure think this stinks.

KKKKFL
I received your email and responded. good luck

I don't think they take the NAV system into account when they determine its "Trail Rated" status. Most trails that need a rating aren't in the NAV anyway... =)

That's where the bread crumb drop is so good. You can back track out, as well as use the trail you create the next time you are in the area. It was the one GPS feature that I really liked since the mountanous trails we have here on the east coast have lots of forks veering off in different directions.
KKKKFL

The trail recording feature works great! I have used it many times when I head into unknown territory :D

[QUOTE=BigBlue]I'm a newbie to this board so please forgive me if you guys have already beat this issue up... Here's a thumbnail of my problem

I've a 2006 Commander that I love. Basically got it to tow the boat, but during the cold months my son and I off road to a shooting range. The bread crumb trail is wonderful, or I should say was. Around November I started getting DVD Error, check disk more and more. Now I don't get out of my driveway without this error.

I had this problem also...Did you buy your XK new? or have warranty? if so...they have to replace it..
I took mine in and they thought ordering the new disk would help..it didn't..so they replaced the nav system...now I have a new disk and a new system...
Your lucky that your price would only be $200...mine was priced at just under $600..(in Canada)..and the disk is just over $100..:)

sorry the disk is just over $150...

I was at the dealer the other day and he said the new part number is ending in AF

Is this the new release or is there a newer one coming?

Jim

Hey guys. I am a jeep tech. I get tons of people coming in with Disc read error coming up on the nav screen. I usually replace them if the car is under warranty 3/36. If not they are quite expensive. I got my hands on 10 nav discs ending in AC unfortunately. Before you buy a new disc. If you can get you hands on one of the Disc Doctor disc repair things and try that I have had great luck. All 10 of the discs I have work after I used this.

Where are you at , maybe you could borrow someones disk to try? If you are near me you can try mine, Dave...

Navteq has released a map update for owners of 2006 and 2007 Commanders that are equipped with the REC navigation unit.

The update may be purchased directly from Navteq: http://www.navteq.com/

Version: 05064033AF

This new DVD map update features coverage across the continental United States and Canada. It contains over 6.1 million miles of road and offers more than 8 million points of interest including more than:

471,000 Restaurants
69,000 Hotels
116,000 ATMs
93,000 Gas Stations

I apologize to everyone else's message being deleted. I was trying to merge RobVette's original posting with the news item and ended up deleting both. :-( I recreated this post so hopefully we can continue the conversation.

doesnt really matter I forgot what I said.

Was just about to reply when the post disappeared.

As for some roads not being in the right place (mentioned on deleted post). I work with digital maps all day long at my job and finding current maps can sometimes be a challenge. The navigation maps are digitized from aerial photography and USGS maps for the most part. In my job, most available aerials are 2007 vintage unless they're custom flown (very expensive). USGS quads are almost always out of date. One job I had, the most recent USGS map was made in 1957.

A GPS mapping program I used 2 years ago had the subdivision where I live about a half mile off. I e-mailed the GPS mapping company to let them know the error. Don't know if was my e-mail or what, but the next release everything was correct. Unfortunately some error will occur. If you find something out of place, e-mail the NAVTEQ, might help.

John

Yeah, actually Navteq has a page where you can post an error or something that is missing. I did report it so hopefully it is fixed now.

471,000 Restaurants
69,000 Hotels
116,000 ATMs
93,000 Gas Stations

Do we know the numbers from the previous version for comparison?

My disc shipped, says I should have it on Tuesday if I don't have to trek to the FedEx location in Phoenix to pick it up.

Cool, I'll order mine next week.

My disc shipped, says I should have it on Tuesday if I don't have to trek to the FedEx location in Phoenix to pick it up.

Would you let us know if and how the interface has changed?

Would you let us know if and how the interface has changed?

Sure, but I doubt that the interface has changed much/any. This is most likely mainly a map data update.

$200??? That's crazy! Anyone in AZ want to let me copy their disc? :D

UPDATE: The newest Disc has been released for $199. Visit the navteq web site.

In another post, that since gone missing, I asked if anyone has purchased and installed the new disc to see if it helps with software issues, new user functions, etc.

RubiconTrail had ordered it and will let us know if it makes significant operation/software improvements, or if it's just POI updates.

If it improves the POI data entry/selection process, it might be worth it. I think the curent system in my 2006 lacks user freindliness.

I love my Commander, every bit... but that Nav gets me everytime.

man, for $200, might as well buy another unit. That price is ridiculous.

The disc arrived. As expected, there was no change to the interface. However, map data has definitely been brought up to date. Now both my street and the freeway near my house -- missing in the last version -- are present and accurate.

$200??? That's crazy! Anyone in AZ want to let me copy their disc? :D

Make two, thats allot of $!

Do they indicate how often updates will be done? Both my street and even my neighborhood is not on the map as very new (we are the only house on our street at the moment) so I dont know if even the update would contain it. $200 is a lot of money for minor update, maybe in another 2 years it would be worth it? john

John, how long has your subdivision been there? If longer than a year, then the update should cover it. I'm wondering how much longer Chrysler will support the REC NAV units now that the MyGig is in production.

The way Navteq updates their maps is to send people out and physically drive the area. I know this because I was a driver for them two years ago for a mapping project. If your street doesn't exist or, more importantly, they can't drive down it (closed, barricaded, etc.) to verify its existence so it won't be in the update. Sounds crappy, but that's how they do it.

It is a lot of money, but it's Navteq having a near monopoly on in-dash units (they do everyone's from Acura through Jeep through Mercedes) that causes the price to be high.

But in the end $200/18 months = ~ $11/month If you do every other update - which you probably could get away with if there isn't much development going on in your area - you are looking at just over $5/month. Not bad at all...

$200 ... guess I should have checked the price when buying the jeep. Salesman told me it would be $100 when I bought the jeep last year.

Or, got the 2008 model w/ myGig.

I'm not impressed w/ the navigation cd that came w/ it. It's missing a lot of areas where I live ... even those that have been there for years.

if anyone makes copys let me know. ill $$$

I dont know how long my street has been in existence. Nine months ago, when my home was started there wasnt a single home on the street. Today, we are the only OCCUPIED home on the street but there are about 7 homes in various stages of completion. I've had plenty of problems from UPS, mail delivery, furniture delivery etc etc. Mainly cause the street ONLY shows up on local city map, not on Map Quest and stuff the delivery people use for directions. john

John, if you PM me your address I can see if it shows up on the latest version or not.

Just ordered it. $200 is alot but not being updated and correct has screwed me up way over 200 bucks worth. i cant tell you how much time and gas i have spent going around my tail to get somewhere because the new road that was built 4 years ago is not on my freaking GPS!!!!

Thanks for the tip on where to get the update

It really bugs me when I see the "Enter Offer Code:" on the order screen.
Makes me feel I'm paying too much. :(

I just ordered mine. Pricey, but I too have not found places easily due to them not being in the GPS. I moved all my 'old school' maps into my truck and regretted that at times. Hopefully this new dvd will be more acurate.

Just bought mine, $218 with taxes & shipping, should have it here by Monday.

Mine arrived today, and I just installed it. We are heading to the beach this weekend and this is one trip where the route always disappeared while driving down a recent toll road. I will post up my experience when I return.

Its too bad that the system (both REC & REC) is still dependent on DVDs. They could have made it flash based and then charge an annual subscription for monthly or quarterly updates. That would make it so much easier to send out updates and install them

Should I presume that the MyGig automatically updates or will I have to run the CD/DVD to use my navigation system? Thanks for your replies.

Regards,
Shannon

got mine earlier in the week and have been using it several days. What a difference!!!!!! I like my GPS again! i have been driving around with it on like it is a new toy. Thanks again for the heads up on the update.

Should I presume that the MyGig automatically updates or will I have to run the CD/DVD to use my navigation system? Thanks for your replies.

Top o' th mornin' (ok, afternoon) to ya', Irishman. No, it will not automatically update.

Top o' th mornin' (ok, afternoon) to ya', Irishman. No, it will not automatically update.

Thanks for the reply, lad! I read I will have to use the CD/DVD. Should I presume that I will receive the most up to date maps when I take delivery of my XK?

Should I presume that I will receive the most up to date maps when I take delivery of my XK?
I would think so since this is the first year for the MyGig.

Here is the application and database version numbers of the update, just in case anyone is curious.

http://www.rubicontrail.net/images/temp/xk_navigation_version.jpg

Is there anyway that I can convince the dealer that my nav should be updated by them because I'm way under warranty, only 3500 miles. Thanks RR

Don't think so. Maybe if it's not working correctly or not at all.

Some dealers will and some won't. Here's a thread that might help you out.

http://www.jeepcommander.com/forums/showthread.php?t=2859&highlight=Disc

Just got the new disk in the mail today from Navteq. Apparently, they just released a new one 3 weeks ago for my 2006 Commander, and I'm going to try it out today to see how it works. I paid $199.00 for the disk plus shipping direct from Navteq. Got it in two days from order date.

I'll report on whether or not I see any significant changes.

I just installed the new NAVTEQ disk, but have not driven the car yet. Install was quick and easy (it downloaded new software for a couple of minutes) and went back to the normal nav screen.

NO visible changes in the User Interface or functionality that I could see :-( Probably just an update to the streets and POI's. I'm taking a trip tonight, so I'll hopefully report back on monday with more info. I was sort of hoping that it would be a more significant upgrade, but I suspect that everything will be the same with the exception of having more up to date address and location data.

Thanks LOTUS. I was hoping for some improvements on input and POI selection while in route. When the system gives me gas stations behind my existing route then deletes my route if I pick a gas station... it doesn't help me, God love them for trying...

Wish I had known, would have waiting a little and gotten newer Commander with MyGig.

Thanks guys.
=)

I am finally getting the infamous "Nav Disc Error message" on my REC. I have only had the Jeep for a few months. I bought it as a demo in Jan /08. I had a factory VES installed a few weeks after I got it and they had to replace my REC because the DVD player would not program correctly. I have been doing some traveling lately and have been getting the message more frequently.

I made an appointment and although she said they have seen it before I have to bring it to have them check it for codes.... I was not aware of ANY stored error messages in the REC for the dealer to pull! It almost sounds like she was blowing smoke because it sounded like I knew more than she did. If I am wrong.. then I am wrong and apologize but it sounded like she made it up!!

Can anyone verify this is true??

I made an appointment for next Wednesday 3/26.

I want to armed with as much knowledge as possible since I only got this thing a few months ago and do not feel I should have to buy some new software when mine has all the info I have needed so far. I would not have a problem buying a new disc if I had this thing over a year or two...

Thanks

Jim

I dont you will have any trouble they should just replace disc under warranty and you will be on your way.

I've had that same error message twice, it's very annoying and keeps making a dinging bell noise. I took it to the dealer and they reset everything after the first issue, but it did it again a couple of weeks later. So, i popped open the Nav Disc and ejected it...turned out the disc was really dirty. Cleaned it off w/ my t-shirt and haven't had a problem since.

...turned out the disc was really dirty. Cleaned it off w/ my t-shirt and haven't had a problem since.
How does the disk get dirty in a sealed unit ?

Seems to be a common frustration. I have read many other posts on this issue and still am looking for the answer. Mine works for a few days and then as though it has a mind of its own, it goes on the blink when I really need it. I have to eject the cd and usually in a week or so put it back in and nav graces me with another cameo appearance. Eventually, I will take to a dealership :mad:

I had the same problem and they replaced the head unit. As I was driving away the error message came up again. So I turned around and convinced the service guy to put a new disk in to see if it would go away. I have not had a problem since.

I finally took the trip to the disc would a always flip between off-course and on-course the entire time on a particular toll road. This is minor, I know, but at least I have found one benefit, I continue to watch for other instances where the map is now more accurate.

:cool: :) :)

Dumb question. How do you eject / insert the nav dvd?

Dumb question. How do you eject / insert the nav dvd?

On the 2006 and 2007 factory units... use a bent paperclip or a jeweler's screwdriver, and insert it in the small detent on the left side of the disc area. Pull gently and the cover will come off. Now press the small eject button that is hidden by that cover and the disc will eject.

That's def. good to hear Jeep63. I'm glad it's improved for your area... a good sign that they made improvements in the mapping... In my Nissan, the nav company would tell you how many POI updates, map updates, and software changes were on each new edition. I haven't found any such data from Navteq, guess I'll call them and see if they release the info.

Thanks again.

Has anyone proposed the idea of burning dual layer copies of the NAV disc with the fix applied in order to use the NAV while driving? DELETED BY MODERATOR

Has anyone proposed the idea of burning dual layer copies of the NAV disc with the fix applied in order to use the NAV while driving?


Please take the talk of burning copies of copyrighted material offline to personal email correspondance.

KUDOS to Verona Jeep in Verona Pa... thet replaced my disc without any trouble.... we will see if it works to solve my error message!

I called Jeep the other day. There is an "F" version out. $240 list.

Navteq has just released their new version for 2006 and 2007 Commanders. Version 05064033AF $199.00 from Navteq.
http://www.navigation.com/is-bin/INTERSHOP.enfinity/WFS/Navteq-NavteqNorthAmerica-Site/en_US/-/USD/ViewStandardCatalog-Browse?CatalogCategoryID=ZC8KCggQlcgAAAEOQhYZ6UI8&ShowAllProducts=YES (http://www.navigation.com/is-bin/INTERSHOP.enfinity/WFS/Navteq-NavteqNorthAmerica-Site/en_US/-/USD/ViewStandardCatalog-Browse?CatalogCategoryID=ZC8KCggQlcgAAAEOQhYZ6UI8&ShowAllProducts=YES)

Navteq has just released their new version for 2006 and 2007 Commanders. Version 05064033AF $199.00 from Navteq.
http://www.navigation.com/is-bin/INTERSHOP.enfinity/WFS/Navteq-NavteqNorthAmerica-Site/en_US/-/USD/ViewStandardCatalog-Browse?CatalogCategoryID=ZC8KCggQlcgAAAEOQhYZ6UI8& ShowAllProducts=YES (http://www.navigation.com/is-bin/INTERSHOP.enfinity/WFS/Navteq-NavteqNorthAmerica-Site/en_US/-/USD/ViewStandardCatalog-Browse?CatalogCategoryID=ZC8KCggQlcgAAAEOQhYZ6UI8&ShowAllProducts=YES)

Old news: http://www.jeepcommander.com/forums/showthread.php?t=3509

UPDATE... NO MORE ERROR!

disc seems to have done its job! There are a few more POIs but I noticed no software or operating changes...

Sweet .. Under warranty!!

Old news: http://www.jeepcommander.com/forums/showthread.php?t=3509
Not too old. I just wanted to start a thread with that title to make it easier for people to find.

Gotcha, clear to me now.

Just out of curiosity, do the new MyGIG systems (RER, ships in the 08's) need a Map update, or is that only the "DVD" based nav systems that need those?

Just out of curiosity, do the new MyGIG systems (RER, ships in the 08's) need a Map update, or is that only the "DVD" based nav systems that need those?
http://www.wkjeeps.com/wk_nav_2.htm (http://www.wkjeeps.com/wk_nav_2.htm)
Since the MyGIG radios store the mapping software on the built-in hard drive, vehicles that come from the factory with the MyGIG radios no longer include a DVD navigation disc. Future upgrades will be released on either a CD (smaller updates) or DVD (major updates).

Cool, thanks. The new RER 9.713 update is out in case anyone needs it. Somone setup a site with the update and instructions.

http://mofv.com/mygig/

I too have the same problem buddy... How the things go for you.. Can u please confirm are they fraudsters

I just bought a 2007 jeep commander. When I bought it, it did not have navigation set up. I was told by the dealer that I would have to buy the disk for 2007. My question is I buy a $200-$250 disk now in June. When will I have to update it? If I have to do it every year and pay that much each year shouldn't I just buy an aftermarket one and only update it every couple of years bc it will still work without doing yearly updates. What are the pros and cons of getting a aftermarket nav system?

Thanks

newbie

I just bought a 2007 jeep commander. When I bought it, it did not have navigation set up. I was told by the dealer that I would have to buy the disk for 2007. My question is I buy a $200-$250 disk now in June. When will I have to update it? If I have to do it every year and pay that much each year shouldn't I just buy an aftermarket one and only update it every couple of years bc it will still work without doing yearly updates. What are the pros and cons of getting a aftermarket nav system?

Thanks

newbie
Navtec, the company that makes the discs for Chrysler's NAV systems updates the disc info about once a year. If you do not have an updated disc your NAV system will not quit working. I still have the 2006 disk in mine. The updates add roads and points of interest and gas stations, hotels, etc.

Oh, and welcome to the Forum ! Go here and introduce yourself: http://www.jeepcommander.com/forums/showthread.php?t=8

My screen says Insert CD-Dvd rom. I was told I have to update the navigation disk. The dealer gave me a 2004 disk and I put it in, and it said it was too old of a disk. If I update my 2007 jeep commander now when will I have to update it again? If I don't have to update it every year why do I have to update it now?

My screen says Insert CD-Dvd rom. I was told I have to update the navigation disk. The dealer gave me a 2004 disk and I put it in, and it said it was too old of a disk. If I update my 2007 jeep commander now when will I have to update it again? If I don't have to update it every year why do I have to update it now?
I don't know why he gave you a 2004 disk. The first year for Commanders was 2006. I'm not sure if they had this NAV system before then. Somebody else on here had the same problem, but I think there are plenty here still using outdated disk, including me. So having said that, I cannot answer your question. Hopefully some of the other members can help you.

so if I get a updated disk downloaded when will I have to update it again? Can I keep it for years with it still working? I know you said you have had yours since 06 but has that worked for everyone? I can't find anything via internet on updating and how long it lasts updated for my 07 commander. I can't believe I am the only person this has happened to!

My screen says Insert CD-Dvd rom. I was told I have to update the navigation disk. The dealer gave me a 2004 disk and I put it in, and it said it was too old of a disk. If I update my 2007 jeep commander now when will I have to update it again? If I don't have to update it every year why do I have to update it now?

Angie,

So if I understand this right, you have a Commander with a DVD system but the Nav disk is missing. The dealer gave you a old disk that does not work.

Here is the deal. The REC Nav system comes with a DVD that has all the maps on it. It also has the ability to program/update the firmware of your REC system. My 06 Commander came with DVD version "AD". Every year Navteq comes out with a new DVD version..."AD" was 2006, "AE" was 2007 and "AF" is 2008. You DO NOT need to upgrade every year. What Navteq does is upgrade the roads and adds more special interest places on the DVDs.

So only if you want to get the latest maps do you need to upgrade.

Like I said, I had the "AD" version. One day I went into service for an issue with my Nav system and the tech stuck a "AE" version disk into my system by mistake. My system upgraded its firmware to use the new "AE" DVD disk. When the tech went to put my older version "AD" back in, my system said this disk is no longer compatible and the dealer was forced to give me a free upgrade to "AE".

So the question is, what version disk was last in your system. Probably the "AE" version since its a 07 Commander. But since the "AF" version is now out and being sold and you need to buy a disk anyway, just buy the "AF" version, stick it in, it will probably upgrade the firmware and you will be set for life.

Again, the only reason you would need another upgrade is if you wanted the new Maps and Points of Interest but it is not needed and your REC Nav will go on working without any further upgrades.

Older version disk will not work once your REC Nav system's fireware has been upgraded to a newer version. I can no longer use a "AD" or even the older "AC" versions. I can only use the "AE" or newer. I will not be purchasing the "AF" DVD because I dont feel I need updated maps.

Hope this helps.

Oh and Angie....Welcome to the forum!

Here is the link to the Navteq site and the DVD you should be ordering...http://www.navigation.com/is-bin/INTERSHOP.enfinity/WFS/Navteq-NavteqNorthAmerica-Site/en_US/-/USD/ViewStandardCatalog-Browse?CatalogCategoryID=CmcKCggQ7ZAAAAEYLa0ZBBng&ShowAllProducts=YES

06 & 07 Commanders have basically the same Nav system. The 08 model year got a nice new system called MyGig.

Thanks for the info you have been alot of help!!!!

Thanks for the info you have been alot of help!!!!
Also check ebay if you are going to buy a disk.

F the dealer.. They gave you in incomplete NAV system... I would demand a disc for free... they gave you a system that doesnt work then telling you you need to buy something..

Thats like selling you the Commander and it wont start... pop the hood and no battery... then they tell you a battery is an extra charge.. screw that!

RAISE HELL...

jim

Here's my $00.02
While on a long trip about a year ago (2006 Commander) I got the infamous can't read DVD error. On taking to the Service guys, the would not break the seal on a new DVD to see if it was the unit or the DVD... Although some friends came up with innovative ways to check (go for a test drive and swap) I bit the bullet and ordered a new DVD. Installing reloaded a bunch of SW and all worked, but I sure didn't like the process.

I'm troubled that the unit is "Sealed" yet the DVD seems to be able to get Dirty, or scratched. HUH... How's that happen? I did notice scratches on the outer edge. I'm not convinced that we are experiencing designed obsolescence.

KKKKFL

Talk about a rip-off. I checked the price on the map update dvd....$199.00 = insane! I can buy a Garmin with free online auto-updating for the price of this DVD...Do they think we are stupid? I mean seriously, a Garmin Nuvi will almost wipe your butt for you compared to the Navteq. Hrmmm...let's see, I wonder if there is a good restaurant around here.....Oh yeah! My Nuvi says there is one .3 miles away from me with a hotel I can stay at across the street.....get the picture guys? Consumers UNITE!!! lol

The buy the Garmin and not the DVD update. Thanks for the really positive first post. It customary and good etiquette to introduce yourself first when joining a board before going off on a rant in an established and old thread.

The buy the Garmin and not the DVD update. Thanks for the really positive first post. It customary and good etiquette to introduce yourself first when joining a board before going off on a rant in an established and old thread.

You're right....sorry about that. Didn't realize this was a napkin in the lap, pinkey finger sticking out while you drink your tea type of forum. I will adapt and be more positive next time. I do like the info though and everyone seems very cool :)

Side note though: Why are YOU not ranting about this in order to give Chrysler/Jeepers a better, more effective and less expensive option in order to better promote the real reason this forum is here and that is to help our Commander legions? How about we take up arms and make a few hundred phone calls to jeep headquarters and complain about the fact that every GPS unit that is NOT installed from the factory...ie..O.E.M. comes with free online updates for life. I think it cost less than two bucks to copy a DVD and mail it if it's done in bulk.

P.S. please note the cool and calming new post color...hehe

You're right....sorry about that. Didn't realize this was a napkin in the lap, pinkey finger sticking out while you drink your tea type of forum. I will adapt and be more positive next time. I do like the info though and everyone seems very cool :)
We are a mature group and would like our forum to remain that. Your input is welcome but please consider your approach prior to posting. You are new and will find this is a great group of people and will be more than willing to assit you unless you offend them all from the beginning.

We are a mature group and would like our forum to remain that. Your input is welcome but please consider your approach prior to posting. You are new and will find this is a great group of people and will be more than willing to assit you unless you offend them all from the beginning.

I agree.

As far as the OEM improvements, they came out with the MyGIG system for 2008+ vehicles, which is a major improvement from the older systems.

Originaly posted by a49erFan
We are a mature group and would like our forum to remain that.

Does that mean that I have to start acting my age and quit goofing around?

Does that mean that I have to start acting my age and quit goofing around?
Weren't you born in a leap year? :rolleyes:

Just spent a few hours reading all the posts I could find re: the nav system. I took my '06 to the dealer due to the error message "unable to read dvd-rom/check disc". Dealer told me my disc is no longer compatible with the latest software. I thought it was complete b------- and refused to buy the new disc. I probably should have called myself "cheapmom" but I really don't need all the new maps. My disc looks clean w/no scratches. My husband pulled the nav system out and noticed the small fan in the back of the unit not coming on. Is it supposed to always be on or only when the thing gets warm? Anyway, my understanding is that the discs are not a warranty item and if the disc goes bad we have to replace it on us. Is this correct? This wouldn't be the first time a dealer/service rep was less than honest with me. Side note: the problem began after going over a particularly bumpy stretch of freeway.

Took mine to a dealer in june with the same error message and they
replaced it no charge.

Talk about a rip-off. I checked the price on the map update dvd....$199.00 = insane! I can buy a Garmin with free online auto-updating for the price of this DVD...Do they think we are stupid? I mean seriously, a Garmin Nuvi will almost wipe your butt for you compared to the Navteq. Hrmmm...let's see, I wonder if there is a good restaurant around here.....Oh yeah! My Nuvi says there is one .3 miles away from me with a hotel I can stay at across the street.....get the picture guys? Consumers UNITE!!! lol




although i might have phrased it a little differently i do agree with the thought. i thought when i bought my jeep that i wouldn't have to worry about using a seperate gps since it had one installed. then i found out just how out of date the maps were and that if i wanted something up to date it would cost me $200, and that even after spending that the maps would still be out of date after a year or two and i would have to spend it all over again. i didn't even spend that much on my navigon and it has updates for life and free traffic alerts for life. wish an aftermarket company would come out with somesoftware for it and give them a little competition. maybe that would bring the price down a little. wish i could try out a newer disc just to see if it would be worth it for my area.

This is why I'm seriously thinking about upgrading to an aftermarket head unit with GPS or just buying a portable unit for traveling.

Does anyone have any information on when a new update will be released? I would like to see how much an update would improve my system (which I think is severely lacking - e.g. lists only 2 Wal-Marts out of 10+ in the Memphis area and has the wrong phone numbers for those), but I don't want to spend the $200 on the update released 9 months ago if there should be another update coming out in a few months.

Anyone ever called Navteq to inquire about this?

Does anyone have any information on when a new update will be released? I would like to see how much an update would improve my system (which I think is severely lacking - e.g. lists only 2 Wal-Marts out of 10+ in the Memphis area and has the wrong phone numbers for those), but I don't want to spend the $200 on the update released 9 months ago if there should be another update coming out in a few months.

Anyone ever called Navteq to inquire about this?
Usually updated once a year and the last was this past February. So the next will probably be after the first of the year.

Found this so I figued I'd post it... Navteq just released a new December 2008 version of the Navigation Software for our Commanders. It's the "Chrysler Group - North America Map DVD v.AG #U0032-0070-812" release and according to the features description:
"Get accurate directions to wherever you travel including new roads, new sub-divisions, and current addresses. New and expanded coverage in over 130 cities and metropolitan areas across the continental United States and Canada. You can confidently drive through unfamiliar or recently changed areas. This exciting new update provides an updated list of over 8.8 million Points of Interest to help you find the way to where you want to go quickly and efficiently."
Apparently the update includes:
"New and expanded detailed coverage over 130 cities, metropolitan and rural areas in the United States including:
Talladega AL
Jefferson AR
Coconino AZ
Mohave AZ
Yavapai AZ
Yuma AZ
Humboldt CA
Imperial CA
Kings CA
Lake CA
Madera CA
Mono CA
Tulare CA
Bay FL
Dixie FL
Okaloosa FL
Hall GA
Houston GA
Paulding GA
Black Hawk IA
Story IA
Bonneville ID
Jackson IL
Knox IL
La Salle IL
Macon IL
Vermillion IL
Williamson IL
Delaware IN
Hancock IN
Hendricks IN
Johnson IN
La Porte IN
Madison IN
Monroe IN
Tippecanoe IN
Vigo IN
Miami KS
Lafayette LA
Garrett MD
Wright MN
Camden MO
Cass MO
Cole MO
Franklin MO
Jasper MO
Miller MO
Morgan MO
Lee MS
Union MS
Lewis and Clark MT
Missoula MT
Alamance NC
Dare NC
Johnston NC
Grafton NH
Dona Ana NM
Chemung NY
Jefferson NY
Steuben NY
Wayne NY
Allen OH
Ashtabula OH
Clark OH
Columbiana OH
Erie OH
Licking OH
Miami OH
Muskingum OH
Richland OH
Sandusky OH
Wood OH
Benton OR
Clatsop OR
Linn OR
Yamhill OR
Blair PA
Cambria PA
Clearfield PA
Crawford PA
Fayette PA
Mercer PA
Mifflin PA
Montour PA
Northumberland PA
Somerset PA
Union PA
Anderson SC
Berkeley SC
Dorchester SC
Florence SC
Horry SC
Orangeburg SC
Pickens SC
Spartanburg SC
Sumter SC
Pennington SD
Franklin TN
Cameron TX
Comal TX
Guadalupe TX
Hays TX
Hidalgo TX
Jefferson TX
McLennan TX
Orange TX
Potter TX
Randall TX
Smith TX
Taylor TX
Wichita TX
Washington UT
Augusta VA
Emporia VA
Greensville VA
Harrisonburg VA
Rockingham VA
Staunton VA
Waynesboro VA
Rutland VT
Clark WA
Douglas WI
Eau Claire WI
Jefferson WI
La Crosse WI
Berkeley WV
Cabell WV
Jefferson WV
Monongalia WV
Raleigh WV
Wood WV"

Price is still a ridiculous $199.00 but with Christmas coming and all, you never know. Enjoy all!!! Navteq Website Link! (http://www.navigation.com/is-bin/INTERSHOP.enfinity/WFS/Navteq-NavteqNorthAmerica-Site/en_US/-/USD/ViewProductDetail-Start?ProductUUID=0EgKCghBXCYAAAEd.kVaek.n&CatalogCategoryID=ZC8KCggQlcgAAAEOQhYZ6UI8&HideCrumb=&JumpTo=OfferList)

Thanks for the info...don't know if I want to update already at that price. I'm sure it would make a great stocking stuffer though.

My Nav unit will no longer read the NavDVD. I have a 2006 Limited.

The dealership said DVD just "went bad".

Can anyone post up the DVD disc versions that will work woith my year/model? Or point me to me reference?

Thanks!

This thread might help you.

http://www.jeepcommander.com/forums/showthread.php?p=84746

Many thread on this subject:

http://www.jeepcommander.com/forums/showthread.php?t=3509&highlight=disk

I know somebody just posted an eBay one for under $30 as well.

I found this. Worth a try.


02-01-2008, 03:00 PM
cfsauto1
Junior Member


Well, the issue has been resolved....for now

So after all of my frustrating calls to dealerships and hearing their bulls**t, I had to but the disk in again and give it one more try...of course, I immeadiatley get the error "can't read disk"...so I decided I wanted to leave the disk in and drive to a dealership so they can see it, but if you don't take the disk out, the system "bongs" every 15 secs or so...so to get the bonging to stop I tried holding down different buttons...After holding down the "cancel" button for about 5 seconds, the system read the disk and it gave me the option to hit enter, and the nav screen popped up..

so, it still works after 2 days..I haven't gotten the error again...

I hope that was the fix...I imagine system got "stuck" trying to read the disk, and the answer is to cancel out

I hope this helps other people who have this issue

See this one

http://www.jeepcommander.com/forums/showthread.php?t=6970

Thanks guys!

I'm just checking back on this thread. I did call the 1-800 number on the disc and they told me how to makes sense of the part number and to tell what the newer versions are. My dealership told me Chrysler would "warranty" the disc for $150 but they would only give me the same AC version that I have now....not an updated. I told them to go straight to hell. For some reason, that news realy pissed me off LOL! Hell my deaership is going to lose my service busines over this, I bought a $42k car from them and have done hundreds of dollars worth of regular service work with them but they cant give me a new DVD at no charge??...especially when their diagnosis of the problem is "the dvd just went bad"...Gee thanks genius! No, thats not gonna fly. Theres other Jeep dealerships in town.

I'm going to try that "cancel" button fix before I buy another disc. But deals can be had on updated versions so I may go that route.

http://www.jeepcommander.com/forums/showthread.php?t=7382

I would check out the disk mentioned on this thread. As you can read in the thread other members here have used it with complete success. $21 total shipped to your door. I just ordered 1 as well yesterday...

The newest version that came out in Dec 2008 is 05064033AG.

Run a search for the torrent.

Got an '06 Commander with the factory installed NAV/VES unit. I am having the disc read error so I tried cleaning it 27.83 times:) to no avail. Instead of buying the new $200 updated disc I thought I would check it out on my PC.

I can access all the files and everything seems to be fine so I was wondering if it is a unit problem or some secret-squirrell problem with the disc.

Any info or experience with this would be appreciated.

Thanks!

I got that same message last week but it is working fine this week.

I have been having this problem on and off for a few months. It is now completly jacked and won't work at all.

I've had this problem on-and-off as well. I noticed it tends to act up more often after I shut down the Jeep, run into a store, and start it up again after 1-2 minutes. Also, I noticed that if I remove the DVD and clean (rub?) the surface with a very soft handkerchief, it will ften start running again.

I also wonder what the deal is... :mofo:

http://www.jeepcommander.com/forums/showthread.php?t=4088&highlight=disc+error
http://www.jeepcommander.com/forums/showthread.php?t=3904&highlight=disc+error
There is a lot of info on this topic, go to search type in nav disc error

I know those threads, I have looked through them extensivley but I still wonder wth is wrong with this system?

Same song new verse with Chrysler products/parnters. They are absolutly terrible with post-purchase support.

So I have been getting disc read errors quite often lately. I am coming to the conclusion that this may be heat related. I have read on another forum that the REC units are known for running hot. I have been using a backup DVD which has been giving me grief, but when I put an original DVD in, then everything works fine. Also, I have read that if you're using a backup DVD, the brand you use is very important. It is recommended to use Verbatim DVDs, and especially the ones produced in Singapore and NOT the ones from India. I guess some media are more prone to warping when it's hot. I have ordered some Verbatim DVDs, so I'll report back on their stability.

I have ordered some Verbatim DVDs, so I'll report back on their stability.

Let us know when you do. It would be interesting to see what the skinny is.

Did you guys get a navigation system user's manual ? In it it says that condensation can cause the error reading disc message and to allow condensation to evaporate which should take about an hour.

Other causes are the disc is dirty or inserted improperly.

I see NAVTEQ has an update DVD available with a December 2008 release date. $199. (And yes, I know you can purchase a portable unit for less, just an FYI).