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Problems / Dealer Service Having a problem with your vehicle? Were you treated fairly or poorly at a dealer? Warranty issues? Let us know.

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  #1  
Old 12-12-2012, 01:39 PM
alphamale alphamale is offline
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Unhappy 2008 Hemi Limited P013C Constant DTC!!!

Hey folks,

I just noticed that there was a recent post to this board by Go4x4it about a constant DTC similar to mine that won't go away. Well, I've got pretty much the exact same problem. My Jeep is 100% stock however and has just under 80K miles on it. Here's the sordid history.

A few years ago the CEL came on while driving but disappeared before I made an appointment for service. Then a few months down the road it happened again. And again. And again. Eventually I scanned it at the local auto parts store and it came up as P013C - DOWNSTREAM OXYGEN SENSOR SLOW TO RESPOND. I cleared the code and headed down the highway. Eventually it came back on again so I took it to a local guy I know and he confirmed it was the same code and we replaced the oxygen sensor in question with a MOPAR OEM part and cleared the DTC. Instantly a second DTC appeared. This time it displayed P013A, another oxygen sensor. Again we replaced the sensor in question and cleared the codes. A few days later the P013C code was back. My guy told me I needed to go to the dealer.

The Vehicle was submitted to the local dealer about 3 weeks ago and they read the same code. I told them about the oxygen sensor replacements and they checked all of them but said they are fine. They diagnosed it for a couple days and then said they found an internal fault in the ECU, so the entire thing was replaced under the lifetime powertrain warranty. Four to five days later the code was back on. Took it in a second time and they diagnosed a possible small exhaust leak as there was a cracked bolt on one of the pipe joints downstream from the sensors. Code stayed off for about two days and that brings us to a few days ago. I immediately swung by the dealer and they did a quick scan: same old P013C. I asked if it could be something with the fuel system or the cat and they said there is no indication of that and they didn't find anything like that when they were diagnosing it.

So now I'm more or less dead in the water. The code comes on pretty quickly no whereas it used to be a few weeks or months. I cannot use remote start anymore since it's always on and I can't keep going to the autoparts store to clear it. Does anyone here know what the most economical and convenient way to clear the code would be since I might be doing this a lot in the near future? I'm thinking about writing a letter to Chrysler but I'm not sure how much good that would do. Oh, and one other thing -- before the ECU replacement my engine would readily enter the MDS mode even if the CEL was lit up. Now since the replacement with the new ECU it no longer will do that. So I am no longer getting the fuel economy benefit - albeit quite marginal - of the MDS.

I like my Jeep for the most part but this is wearing me thin and I think the dealer has no idea what to do. I'm not crazy about starting to take stabs in the dark and accruing repair bills that may or may not have any impact on the situation. Any suggestions or opinions are more than welcome.

Thanks... Bob I.
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Old 12-13-2012, 01:23 PM
Go4x4it Go4x4it is offline
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Okay this information should help as we are sharing a very common problem which I'm sure can be solved by the large Jeep Commander community. My trouble is with the P0153 code which is the Bank 2 Sensor 1 O2 sensor.
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Last edited by Go4x4it; 01-08-2013 at 01:19 PM. Reason: Correct code to P0153
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Old 12-13-2012, 09:14 PM
alphamale alphamale is offline
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Yes Mike, I will definitely be keeping an I on your thread. There's a high possibility we could be sharing the same root cause to our woes. I'm a little worried though as the only response whatsoever to my thread has been you. I hope some others chime in. Anyway, here's to wishing both of us the best of luck!

Bob
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Old 01-08-2013, 01:24 PM
Go4x4it Go4x4it is offline
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Quote:
Originally Posted by alphamale View Post
Yes Mike, I will definitely be keeping an I on your thread. There's a high possibility we could be sharing the same root cause to our woes. I'm a little worried though as the only response whatsoever to my thread has been you. I hope some others chime in. Anyway, here's to wishing both of us the best of luck!

Bob
Bob,

Have you checked your exhaust for leaks and ensured your wiring harness is providing a solid electrical connection.

Mike
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Old 01-08-2013, 01:34 PM
alphamale alphamale is offline
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My dealer did check the exhaust for leaks and actually found a cracked bolt at one of the joints downstream of the sensor in question. They said there wasn't a detectable leak but that it might fix the problem. It didn't.

I have not heard anything about the wiring harness grounding but I will be sure to mention it to them. Thank you.
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Old 01-08-2013, 03:36 PM
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http://www.jeepcommander.com/forums/...ad.php?t=14980

Check that link out. I had to deal with the same issue for quite a while until they ran out of things to replace so they put in a new cat and haven't had any problems since.
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Old 01-09-2013, 08:24 AM
Go4x4it Go4x4it is offline
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Quote:
Originally Posted by PatrickS View Post
http://www.jeepcommander.com/forums/...ad.php?t=14980

Check that link out. I had to deal with the same issue for quite a while until they ran out of things to replace so they put in a new cat and haven't had any problems since.
Thanks for the link as my troubles are very similar and the problem continues.

I've been having an O2 Sensor code problem P0153 since Oct 2011 or for 16 months now which started when I had less than 110,000 km (emissions warranty). How do you start a case with Jeep because my Dealer has no idea what to do as I refuse to pay anymore than the $2K spent to date.
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Old 01-09-2013, 11:23 AM
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The dealership actually got involved and started the case for me or just gave me a number to call, i don't really remember. They did tell me that it was about $2000 dollars in parts and labor when it was all said and done. It is was a brand new system when they were done. All I had to pay was the $75 dollar as it was still under under warrenty.
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Old 04-02-2013, 04:19 PM
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Well just as an update, it is now April 2013 and my check engine light is still coming on in cruise conditions above 60mph on the highways. The following work has been done in an attempt to ameliorate the problem: replaces downstream 1 and 2 oxygen sensors, replaced PCM, tightened up possible exhaust leak, checked continuity of wiring harness to oxygen sensors. Nothing has turned up and they have now more ideas. I have tried to get them to replace the cat per some stories on this forum but Chrysler is balking since they said it would cause over 1800 to fix.

I have noticed that if I switch the trans into manual mode then the light doesn't come on . I can keep the selector in "5" and it doesn't seem to produce the conditions causing the problem. This suggests to me that it has to do with the MDS system, the trans pcm coding, or maybe lift-throttle coast-down conditions above 60mph. Then again, maybe it's the cat.
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Old 04-03-2013, 09:40 AM
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According to the article below, Chrysler deals with each letter sent in. Give it a shot, what's the worse thing that could happen?

Chrysler complaints dropping

Posted on March 29th, 2013 • by David Zatz


According to Mopar CEO Pietro Gorlier, who also has responsibility for working with Chrysler dealerships, the company has been getting fewer complaint letters from customers, especially given its increase in sales. Mr. Gorlier told Allpar last year that he tried to read each letter himself.

While Mr. Gorlier noted that “the more Chrysler becomes successful, the more customers are becoming demanding,” he also said that they were seeing both a trend of fewer complaints, and “a significant improvement in the satisfaction of the customers that are calling us to sort out problems.

The time to sort out problems, the response time, is becoming much better. It took a while to get to that point, but in the last 18 months, finally the trend is going the better way.” Mr. Gorlier credited the decline in complaints to higher quality vehicles, improved internal processes, and better communication with dealerships. He also said that, while there was no guarantee that a customer would get what they wanted, “ everyone who is writing to us is going to be contacted, the case is going to be analyzed, and there are no automatic answers or no automatic ways of dealing with a problem. We may say no, but that is after an analysis of the case.”
Mr. Gorlier also talked about steps Chrysler was taking to increase customer satisfaction and involve more dealerships in acting on feedback, state of the art technology being adopted by dealer service areas, the Express Lane service, and the Mopar brand. Full details will be posted next week.
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