I "think" the shifter is one of those components that come from the Dealership disabled. Once installed, it has to be enabled and can be done so by the Dealer WiTech Tool.
If you get the part from a Junkyard, it would have been enabled already on a different vehicle, and thus will plug & play.
There more than a few parts, including Mopar Accessories, that work plug and play, I have installed them and with my AutoEngiunity Tool, I can see them identified on the bus, the bus controller/central gateway has assigned it an address, run the self-test and it passes, etc. But it just won't operate until the Dealer Wi-Tech tool is plugged in and used to enable the module.
But get the part out of a junkyard, that was previously enabled on another vehicle, it will plug and play and work just fine.
BTW, Chrysler/FCA is NOT the only one doing this garbage, the other manufacturer's do it also.
The Manufacture/Dealership will argue that it is for anti-theft/security, to prevent theft of parts in the supply system. Which they have a point, but if that is so, then customers should have the option of them plugging the part into a tool and having it enabled before its handed over the parts counter to the customer. But they don't do that, the fact it forces customers into dealership service departments to pay outrageous service fees, which the manufacturer gets a cut of that, makes me very cynical and suspicious there is another agenda at hand.
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