Join Date: Jul 2008
Location: Northwest Central Jersey
I had a similar issue when ordering a part from RR a couple months ago. When I had called for my long overdue part the person told me that they were having trouble getting parts because of the slow economy. On the second phone call I was told that the economy had slowed production and the parts were on back order from the manufacturer. So I contacted the manufacturer an there was no back order for them. After telling RR this the parts were shipped direct from the manufacturer and arrived days later. I don't want to speak for RR or put them down but it seems that they may be slow because times are tight for them. They make a great product and I trust their work but their customer service seems to have gone down lately.
Bright Silver 4.7L 2.25 RR/OME lift, Kumho KL71 265/70/17, Flashpaq, Lights, rack, intake, Super44, mopar skids, 4x belly guard, rear fog lights, MM9500 winch, GetLost4x4 winch mount
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