rblapham - I've read over the materials you sent, and what I don't get is that I don't see an actual fuse panel in any of the diagrams like the pic I sent. I have a little drop door that opens to expose the fuses, is that fuse panel just lower and further under than the Steering Column Opening Cover, and that's why it's not shown in the instructions?
As for step 1, isolating the negative, can I just take off the negative at the battery or does it have to happen in the steering column as indicated?
And lastly, tapping on this fuse panel is what brings the Jeep back to life, so am I hoping that somehow it IS actually the junction box, and just my general banging around under the dash is vibrating something that causes a failed connection to make contact again?
Again, thank you for your responses, I'm doing my best to understand so I can either make the attempt myself or at least tell a shop exactly what I need them to do.