Bum deal by murpheymichael - Page 2 - Jeep Commander Forums: Jeep Commander Forum
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post #11 of 22 (permalink) Old 03-23-2014, 10:44 AM
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Quote:
Originally Posted by JeepJorge View Post
I'm missing all but one
Well, that is more than what I thought you were talking about. I thought you were missing 3-4. If that's the case, the seller should comp you something.
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post #12 of 22 (permalink) Old 03-23-2014, 11:15 AM
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I was just saying that aren't the typical lugs that hold the wheels on our XKs. They are open ended. That's all




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post #13 of 22 (permalink) Old 03-23-2014, 12:08 PM
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They should look something like this. http://europartshouse.com/images/Lugnuts-5pk-240.jpg
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post #14 of 22 (permalink) Old 03-23-2014, 03:47 PM Thread Starter
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Quote:
Originally Posted by bkilby View Post
Well, that is more than what I thought you were talking about. I thought you were missing 3-4. If that's the case, the seller should comp you something.
That's exactly what I've proposed to the guy three times. His response: you're lucky to have scored such a bargain, so deal with the missing nuts.

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post #15 of 22 (permalink) Old 03-24-2014, 06:11 PM Thread Starter
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Still no further word from murpheymike, so I filed a claim with PayPal. That is how PayPal deals with disputes when mediation doesn't work. At some point, PayPal will request supporting info from both parties and then render a desition which is final. I don't know how they compel someone to abide, perhaps by closing their account. I'm saddened that a simple transaction escalated to this, but there is no way I'm letting someone promise to deliver something I've paid asking price for and then tell me to get stuffed when i don't receive it.
I'm not sure if it's allowed by the forum guidelines, but if the ruling favors me and murpheymike still won't make good, I'll request the moderator ban him from the forum. We don't need people abusing or defrauding us.

2006 Limited, Light Khaki Metallic, Light Graystone/Dark Khaki Leather, HEMI, QDII, Rear DVD, REC Nav w/09 Database, woody side, EGR hood deflector, AEM Gun Metal Brute Force CAI, tilting rearview mirrors.
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post #16 of 22 (permalink) Old 03-24-2014, 06:52 PM
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I agree. Having integrity all you hope for when doing these types of transactions. He should pay.


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post #17 of 22 (permalink) Old 03-25-2014, 10:08 PM
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PM I received in reply from murphymichael


Today, 11:03 PM
murpheymichael

Re: JeepJorge
while I appreciate your concern for my reputation on this forum, I question why you believe that a cardboard box is not a proper shipping container for a package weighing only 17 pounds. Carelessness and disregard for customer service by the postal service is something that I can not control, nor do I take responsibility for. I am not running a business and stood to make ZERO dollars profit from the sale of my spacers, but stood to recoup roughly half of my original cost. George had the opportunity to inspect the damaged package and reject it if he so desired, but he accepted it against the advice of postal employee. My original thought was to minimize my loss on the spacers by selling them to someone who might actually need them and at half the price they would otherwise pay ordering them as I did. Next time, after this headache, I will let my spare parts collect dust rather than deal with this BS. As for doing the RIGHT thing, that will be for Paypal resolution center to decide, not you.

Quote:
Originally Posted by jeep5253
Why don't you do the right thing and send him the lug nuts or the money to buy them ? It is your fault because of the poor packaging. That would keep your reputation on the forum intact.
https://www.jeepcommander.com/forums/...ad.php?t=29506

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Last edited by jeep5253; 03-25-2014 at 10:12 PM.
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post #18 of 22 (permalink) Old 03-26-2014, 07:59 AM Thread Starter
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Quote:
Originally Posted by jeep5253 View Post
PM I received in reply from murphymichael


Today, 11:03 PM
murpheymichael

Re: JeepJorge
while I appreciate your concern for my reputation on this forum, I question why you believe that a cardboard box is not a proper shipping container for a package weighing only 17 pounds. Carelessness and disregard for customer service by the postal service is something that I can not control, nor do I take responsibility for. I am not running a business and stood to make ZERO dollars profit from the sale of my spacers, but stood to recoup roughly half of my original cost. George had the opportunity to inspect the damaged package and reject it if he so desired, but he accepted it against the advice of postal employee. My original thought was to minimize my loss on the spacers by selling them to someone who might actually need them and at half the price they would otherwise pay ordering them as I did. Next time, after this headache, I will let my spare parts collect dust rather than deal with this BS. As for doing the RIGHT thing, that will be for Paypal resolution center to decide, not you.

Quote:
Originally Posted by jeep5253
Why don't you do the right thing and send him the lug nuts or the money to buy them ? It is your fault because of the poor packaging. That would keep your reputation on the forum intact.
https://www.jeepcommander.com/forums/...ad.php?t=29506
Thanks for sending the PM to murpheymike. I appreciate your efforts to help both of us sort this out. I share his frustration over being caught up in this drama. Who needs it? This issue isn't predicated on the amount of profit, or lack thereof murpheymike stands to make. He chose the asking price. As far as the suitability of a cardboard box as a shipping container goes, it is plainly evident that yes, they are suitable. However, the box he chose to use is made of thin cardboard and not adequate to contain the heavy spacers and twenty-four lug nuts. It really isn't a big surprise that the thin box was unable to withstand the normal shipping stresses. I am certainly not unreasonable. Had the box been evidently capable of holding the stuff but was burst open by careless or negligent handling, I would have refused the shipment or made a claim against the shipper.

However, what gets me upset is his flat-out refusal to try to reach any accommodation. On three separate occasions I tried to get him to make any offer he felt was adequate to resolve the issue. The only substantive response I got was him telling me to feel lucky over getting a good deal and go pound sand over the missing stuff; that is simply not acceptable. However the PayPal decision comes down, I don't regret pressing for redress. Like I said, if it goes my way and murpheymike refuses to abide by the decision, I'll request he be banned from the forum.

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“I did not enter politics out of philanthropy but rather as an extension of my own annoyance at having inherited freedoms infringed by power-crazed idiots spouting gibberish”. Nigel Farage MEP; Leader, UK Independence Party
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post #19 of 22 (permalink) Old 03-26-2014, 08:27 AM Thread Starter
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I just posted three photos of the box murpheymike used to ship my spacers and lug nuts in my photo album. Have a look and decide whether the box looks sturdy enough to hold the heavy spacers and nuts.

2006 Limited, Light Khaki Metallic, Light Graystone/Dark Khaki Leather, HEMI, QDII, Rear DVD, REC Nav w/09 Database, woody side, EGR hood deflector, AEM Gun Metal Brute Force CAI, tilting rearview mirrors.
“I did not enter politics out of philanthropy but rather as an extension of my own annoyance at having inherited freedoms infringed by power-crazed idiots spouting gibberish”. Nigel Farage MEP; Leader, UK Independence Party
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post #20 of 22 (permalink) Old 04-05-2014, 10:32 AM Thread Starter
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Join Date: Jan 2011
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PayPal has asked mupheymike for his side of the story and now I've had my say. I sent them links to the original sales pitch, the PM thread he and I exchanged and the photos of the crappy shipping box. We'll see what they decide and I'll let you all know as soon as they come down with a decision.
Cheers. Jorge

2006 Limited, Light Khaki Metallic, Light Graystone/Dark Khaki Leather, HEMI, QDII, Rear DVD, REC Nav w/09 Database, woody side, EGR hood deflector, AEM Gun Metal Brute Force CAI, tilting rearview mirrors.
“I did not enter politics out of philanthropy but rather as an extension of my own annoyance at having inherited freedoms infringed by power-crazed idiots spouting gibberish”. Nigel Farage MEP; Leader, UK Independence Party
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