Re: New Commander Questions - Please HELP
I do not think that it was anything done on purpose, but that does not change the rules on the sale. The off road group added at the dealer is NOT exact to the one from the factory. Understand that. It will also not be on the VIN, but be an accessory. Just little legal things. Point is, if you like it, thenno biggy. If not, you can actually force the dealer into getting you an identical one to the one you signed up for or returning your money. This is very similar to the lemon law, but in this case it is the dealer that sold you the car that is at fault. The law is very specific on this topic. Malice has nothing to do with it. Even if it was an honest mistake, the law applies. Also, anything that they got you to sign after the fact does NOT relieve them of the responsibility. That can only happen with your documented consent. In short, you did not get what you bargained for. What if the Off Road II was a deciding factor for you (as it would be for me)? There are many state specific laws that also come into play, but most are getting to be the same.
The dealer should be bending over backwards to make you happy, so I would expect much more than just them adding the Off Road II. The dealer accessory Off Road package is to include rock rails. Does yours get that?
Also, how many miles were on the truck when you took delivery? That can be a telling sign of "why" such a mistake could occur. Again, ignorance is no excuse in the eyes of the law.