Join Date: May 2007
Location: New Orleans, LA
Re: Nitros/Wranglers get all the love....
It also has to do with an expected liability. If there is an issue with 80k vehicles and there is a reasonable and inexpensive (compared to lawsuits or complete teardown of a vehicle) fix, they would rather do that than nothing. If you consider that there is a documented and explainable fix that was causally linked to the OEM hardware, and that hardware could be fixed with a reflash, it would be in their best interest to fix the problem. Now, in the case of the Commander, they can't identify the problem. It appears that it could be an expensive endeavour to fix the problem. As such, why offer to every Commander owner a way to possibly fix the commander (which might not work and then they would end up having to troubleshoot each one); rather, wait until the NHTSA is done with their engineering study. If that study brings up a problem and there is a way to fix it via recall, they'll be forced into a position to fix it. If the study comes up empty handed then it may not be a recall and the company saves money.