I hate when the people at the dealer know nothing about the vehicles they are trying to sell.
It's forgivable (maybe) if you're shopping for a Honda or Kia. But UN-forgivable while looking at Jeeps, RV's and other non-off-the-shelf type vehicles.
One of the reasons I bought my XK out of town was that local salespeople get the deer-in-the-headlights look with the simplest technical questions.
I called a few places with specific things I wanted in the vehicle of choice, and all I ever got was pushy salesmen. The funniest was someone in Spokane. (which is 3 hours north of here) It was a simple list: Gotta have a: A) hitch, B) sunroof, and C) a transfer case with neutral so I can tow it behind the coach. Anything beyond that was a bonus.
A dealer in Spokane had one sans sunroof. He became a pest by calling many times after I said NO!!! He even suggested I have a sunroof installed. It would be ''Only about $1,500!'' Sure, that's what I'm going to do... have someone hack a hole in the roof so I can put up with a lifetime of leaks besides spending the extra $1.5k, Riiiiiiiiiiiight, IDIOT.
Note to self: when the salesman on the phone asks: ''So... what do we have to do to get you into this car TODAY?!?'' Hang up the friggin' phone. And also, (very important) dial *69 first so they don't have your call-back number either.
The one I bought didn't have a hitch, but after the non-pressure salesman faxed me entire 4 page factory build sheets for a couple they had in stock, and also had their shop manager call me back later with real ANSWERS, I bought from them despite they're being 60 miles away.
Another big plus in their favor was my test drive of an XK. ''Here's the keys. We close at 7pm. Have fun.''
By the way, the build sheets etc. was all AFTER that test drive because I was deciding between a couple of rigs. I didn't buy my XK until several days later. http://www.midvalleychryslerjeepdodge.com/index.htm
Ask for travis if you call.