My dealer is a 5 star, they will do just about anything to make us happy. This will be our third Jeep in the past 4 years. The only problem with our Commander is the passenger side rear door handle needs adjusted. When you open it, I have to pull the handle out more than the other passenger side door handle in order for it to release. I might me a bit picky, but hey, I paid BIG $$. They are going to adjust it next Friday when we take it in for the extra clear coat (I forgot what they called it). We got it on our 02 WJ. I couldn't be happier with our dealer.