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Discussion Starter #1
This section is for reviews:
Positive or Negative

This section is NOT for:
  • Rants and Flaming
  • A Free-For-All pile on of negative comments by uninvolved parties without first-hand experience with the product or the Buyer/Seller/Vendor which is the subject of a thread
  • Non-constructive replies... comments like "sorry to hear it" or "that sucks" do nothing to help reach a resolution or assist members in forming an opinion regarding a future purchase
Specific Guidelines for Negative Reviews:

  1. DO NOT post a knee-jerk reaction thread out of anger or impatience. Make certain you have explored ALL reasonable attempts to make contact and resolve the problem(s) BEFORE posting here, which includes giving reasonable time for the other party to reply to you
  2. DO summarize the facts surrounding the problem - DO NOT post copies of private messages, emails, letters, or private contact info
  3. If you cannot state your case in a calm and professional manner, it will be deleted. You may resubmit following these guidelines
  4. To be fair, please follow up with a conclusion post to your negative review thread: Was your problem resolved? Are you satisfied with the solution? If a thread had to be closed prior to resolution, the OP and/or the subject of the complaint, may contact an Admin or Moderator and we will either re-open it for a final follow-up post or make a post on your behalf
 
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